Shopping
All questions regarding your shopping experience.
What is the status of my order?
To check your order status, log into your account on our website and click “Order History.” If you don’t have an account, you can use the tracking number sent to your email.
Do I need an account to order?
No, you do not need an account to order, although it's recommended that you create one because you can easily track your orders in one place instead of going through emails. Also, if you win Bike of the Week in our Facebook group, $20 will be credited to your account.
My order was declined
If your order is declined, it may be due to a transaction issue that could indicate potential fraud. We take our customers' security very seriously and may decline orders to protect against fraudulent activity. If this happens, please ensure your payment information is correct and up-to-date. If the issue persists, don’t hesitate to contact our customer support team for assistance. We're here to help ensure a safe and secure shopping experience for all of our customers.
What ways can I pay?
At Everything Dirt, we offer a variety of convenient payment options to make your shopping experience as smooth as possible. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal, Shop Pay, and Apple Pay. No matter your preferred payment method, we’ve got you covered. Shop with confidence knowing our checkout process is secure and hassle-free.
Shipping
Everything you need to know about shipping.
How fast is shipping?
If you order before 12:00 PM Eastern Standard Time, your order will be packaged and shipped the same day.
Where do you ship?
We ship to the United States, Canada, Australia, and International.
Brand
Sponsorships and more.
Can I put your logo on my bike?
Absolutely! We love seeing people represent our brand. Feel free to get creative with our logos and designs. You can find and download all our logos in the footer under “Media Kit,” or use them through DeCal Works and Backyard Design. Don’t forget to tag us on social media so we can check out your creations!
How do I become an ambassador?
To become a brand ambassador, head over to this page and fill out the form at the bottom. We look forward to reviewing all of your responses.
Are you sponsoring?
We’re looking to put something together for 2026, so stay tuned and watch for updates.

